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Terms & Conditions

Return Policy

1.RETURNS

ToySchool.com are proud to offer a convenient return and exchange policy. We will accept the exchange or return of a Product provided that:

  • the Product is returned within 7 days of the date of delivery (or, in respect of a discounted Product, the relevant sale period if shorter);

  • the Product is returned with its original receipt (bank statements will not be accepted);

  • the Product is unopened, unused and in its original packaging, with tags; and

  • if the Product was purchased as part of a special multi-buy offer, all of the Products purchased are returned at the same time.


Refunds will be made by the original mode of payment. We do not refund delivery charges except where the Product is defective or is not the Product you ordered.

You may return the Product in-store at any one of the Early Learning Center stores in the UAE or you can contact our customer service team by phone at +97143576754 or email to arrange for a return by post or courier.

The cardholder must retain a copy of transaction records and Merchant policies and rules.


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